I recently took my 01’Subaru into this shop for a work knowing that it was going to need a new motor. I spoke with two different people informing them that a new motor was going to be needed and what I had found motors for and that it would run around $1400. I knew with labor it would be more and that some things might be slightly higher. They stated that it might cost a little more than that, and I understood. I left my vehicle with them for a week before they sent me a diagnosis that said a new motor was “recommended.” This I knew and expected. So, I called back and asked about a replacement cost. I was told that a rebuilt long block for a 01 forester would cost $10,000!!! This was insane the total cost of the car was $2,500. There is no way that I motor for that vehicle should cost that much. I can order one with 50,000 miles from a reputable company with a warranty for $600. I feel I was completely lied to, so I would bring in my vehicle (which cost me $135) and have no choice but to let them do the work. I will never use this company for any reason and I recommend to everyone to not support them.
Hi Nolan, We take your concern VERY seriously. I will check into your complaint and someone from our team will get back to you as soon as possible. Please know that it is our goal to provide excellent customer service and communication. Hi Nolan, Thank you for your patience as I researched your concern. It looks like we offer you 3 different ranges of options, starting from the low $5K with the top tier at the $10k. All of our pricing includes using premium parts and reputable vendors for warranty and reliability purposes. Additionally, any other parts we may have had to install have our Nationwide, 3yr/36K warranty. It is unfortunate that we were not a good fit for you but we do wish you the very best. Thank you for giving us the opportunity to assist. ~The Auto Tech Services Team
- Auto Tech Services LLC